The importance of customer relationships

Aluk hosted its first ever Exploration Day at its Chepstow facility in June, offering fabricators and installers who want to ‘upgrade their system’ the opportunity to see what Aluk has to offer.

Groups of potential new customers and industry insiders were given guided tours of the 350,000ft2 factory to see how products are designed, tested and manufactured – including the soon-to-be-launched IconiK bifold, which was undergoing final testing on one of the in-house test rigs.

Here, Aluk’s managing director Russell Yates talks to Total Fabricator’s editor Nathan Bushell about the support he can offer his customers and their customers.